Customers pay on their own.
You keep every shilling.
Picture your next expiry day with nobody chasing anyone. Customers pay even with no data, and are back online before they think to call you. The money lands straight in your bank, your routers run themselves, and you pay KES 1,000 a router, not a cut of every customer you win.
Purple Router is priced per router, not per PPPoE customer. Add as many customers as your routers can carry and your bill stays the same. Here is what that saves an ISP your size.
No data bundle, no call to your office. On your Wi-Fi the payment page pops up by itself, or they tap the SMS link you send. One M-Pesa or bank prompt and they are connected again.
The customer stays on your Wi-Fi. When their plan runs out, the payment page opens in their browser by itself, with no data needed.
Link your bank and account number once. Customers get an M-Pesa prompt through your bank, and the money settles straight into your account in real time. Every plan.
Link your bank once. Purple Router sets up the portal, payments, reconnection and settlement. You watch payments come in.
Add your customers, run one script on your MikroTik, and everyone moves over instantly. No downtime, and customers change nothing.
Adding a MikroTik is one WireGuard script. One recommended switch keeps its management off the public internet.
Your dashboard, captive portal and payment links carry your name and colors, not ours. Tap a color to see it.
Full control over where customers connect, how many devices they use, and every router on your network.
No roaming keeps a customer on one router. Same station lets them use any router under their station. Everywhere lets them connect on any router across your network, even in another city. Set it per customer or in the plan.
Set how many ONUs or routers can log in with one PPPoE account, on each plan or for one customer.
Every router’s configuration is saved automatically every few hours and kept for 30 days. Restore any backup in minutes.
Give a staff member access to one router for a set time. It ends by itself, or you revoke it in real time. No router password is ever shared.
A live view of your whole network, with full detail for each router and each customer, side by side with what is happening right now.
Customers online, routers up, traffic and roaming, updated every few seconds. Spot a problem before a customer calls about it.
Open any router to see its traffic moving live, its health and every interface, without logging into it.
Open any customer to watch their traffic in real time against their plan, and see the router, IP and device they connect with.
When a PPPoE login is shared, several homes use one paid account. Bind each account to the customer’s ONU MAC address, and only that device can connect.
Dynamic and static PPPoE, authenticated through RADIUS. Assign, change and revoke IPs from one place, and the customer never touches their router.
Purple Router creates and manages the IP pools for you. No manual pool config on the router.
Give a private or public IP, then change or revoke it from the dashboard.
Accounts, plans and IPs live in Purple Router, not on your routers. Routers only check logins with Purple Router, so when one fails, Purple Router handles the rest for you.
Dynamic pools are created for you automatically. Add your public and private blocks for static PPPoE, see how full each one is, and get warned before a block runs out.
Speed, burst, roaming and device limits live in the plan. Change it once and every router follows.
Set a burst on any plan. Pages open and downloads start at the burst speed, then settle back to the plan rate. Customers feel a faster network without you selling a bigger plan.
Add your tax once, like VAT 16%, and it lands on every service and manual invoice. Balances reconcile themselves, and every payment has a home, even the ones made by mistake.
Invoices and transactions can never be deleted. Mistakes are fixed the right way: void, refund, move to unallocated funds or correct to the right account, and the original stays on record.
Every customer's stage at a glance. See who expires soon, pause or suspend accounts, and win back dormant customers.
See who is active, who expires soon, who has expired and who has gone quiet. Each stage does its own job: reminders go out, the portal opens, and you get a list to call.
Plan, router, IP, balance and every payment on one page. Customer travelling? Pause their subscription and resume it when they’re back, with their unused days kept. Not paying? Suspend them in one tap. Try the buttons.
Purple Router keeps dormant, suspended and paused customers in their own lists. Open one, see each customer in full, and call or text them in one tap.
Customers, plans and IPs live in Purple Router, not on the router. Replace the hardware and everyone relinks to the new one by themselves.
Reminders, payment links and receipts go out automatically, per customer, in any local language, through any SMS provider you choose.
One router often serves several buildings. Tags send an outage message only to the customers it affects. You stop paying for SMS that nobody needed, and customers who are online are not left wondering if their internet is about to drop.
Fast technology, your choice of hosting, and every action recorded in the audit log.
Purple Router is written in Go, the language Google created for fast, reliable network servers. It handles RADIUS, sessions and payments for thousands of customers at once.
Use our cloud and we run everything for you, or self-host Purple Router on your own servers. Self-hosting is on the Enterprise plan, with custom pricing. Contact us for a quote. Server costs are paid separately, based on the RAM and storage you need.
KES 1,000 per router a month, with every feature included. Never per PPPoE user.
Purple Router creates the IP pools and assigns addresses automatically. No manual config.
Add public or private IPs and assign them to any customer. Change or revoke one and the customer changes nothing.
Replaces PPPoE secrets on each router. One central account works on every router.
An M-Pesa prompt from your own Paybill, using your Daraja keys. Customers enter their PIN and are reconnected. Every plan.
Customers pay to your Paybill from the M-Pesa menu, matched automatically using your Daraja keys. Every plan.
An M-Pesa prompt sent through your bank. Every plan, including Standard.
M-Pesa and bank payments settle in real time, so customers are back online instantly.
Links open even with no internet, as long as the customer is on your network.
When a plan expires, the portal opens on the customer’s device by itself.
Router configurations are backed up automatically. Restore in minutes.
Allow WebFig access through the secure tunnel, with a time limit you set.
Grant Winbox access for a set time and revoke it in real time.
Know which router each customer is connected to, live.
No roaming, same station or everywhere on your network. Set it per plan or per customer.
Allow one device or several per customer, with full control.
Bind each PPPoE account to the customer’s ONU, so shared or resold logins are rejected.
Watch traffic per router and per customer in real time, with CPU, memory and every interface.
Pause a subscription while a customer travels, or suspend an account.
See who is about to expire before they do, and act early.
Lists of expired, dormant customers ready for your team to win back.
Track customers who owe and carry overpayments forward as credit.
Add a tax by name and rate, like VAT 16%. It is applied automatically to service invoices and manual invoices.
Resolve money paid by mistake or without a match: assign it or refund it.
Every action by every staff member, recorded with time and detail.
Renewal reminders, payment links and receipts go out automatically, per customer.
Tag customers by building and text only the ones an outage affects.
Customise SMS per customer, in English, Kiswahili or any local language.
Add any SMS provider with an HTTP API yourself, without waiting on Purple Router.
Get yourisp.purplerouter.com with your logo and colors on every plan.
Link a MikroTik with one WireGuard script from your dashboard. Nothing else to install.
WinBox, API, SSH and web management reachable only through the secure Purple Router tunnel.
Create a plan once and use it on every router. Edit once, updates everywhere.
Give customers extra speed for a short time, then return to the plan rate.
Manage public and private IP blocks, see who has which address, and spot a full pool before it runs out.
Replace a router with no downtime. Customers relink and no data is lost.
Already building, and included as each one launches. All of them come with Standard at no extra cost, including offline WhatsApp. Your own branded app comes with Enterprise.
Every person who asks about your internet is a future customer. Record them in seconds, follow up on time, and see how many turn into paying customers.
Log a complaint in seconds, send it to the right person, and see the customer’s account next to the issue. Nothing gets forgotten between a call and a fix.
Turn installations, repairs and follow-ups into tasks, assign them to the right person, and move them across a Kanban board until they are done.
Purple Router matches every customer's ONU to their PPPoE profile, on any OLT. Configure ONUs straight from the OLT where it allows it, and see status and power levels where it doesn't.
Purple AI guides customers and replies on tickets, app messages, SMS, WhatsApp, Telegram and more. It checks the account, plan and connection before it answers, and hands over to your team when it should.
The M-Pesa prompt through your bank already works today. Next, Purple Router connects to all Kenyan open banking APIs, so customers can pay from the bank they use and the money settles straight into your account. Airtel Money, T-Kash and Equitel are coming through open banking too.
Your customers get an app to pay, renew, upgrade and manage their devices, without calling you. Reminders arrive before their plan expires, so fewer of them ever get cut off.
Monitor and manage switches, radios and other devices over SNMP, with uptime and status. Use TR-069 to manage customer routers and ONTs remotely, so a Wi-Fi password change is no longer a site visit.
An app for you and your team. Watch payments come in, get an alert the moment a router goes down, and add or reconnect customers from your phone, wherever you are.
See what each customer has at home, like their ONU and patch cord, and where every piece of your core network is installed. Each device shows whether you gave it free, leased it or sold it.
Built for all network equipment. MikroTik is linked today, and more brands are being integrated now.
Pay per router, with unlimited PPPoE customers on every router. Large networks can self-host on Enterprise.
Why we built Purple Router, what it does differently, and how we price it.
Running an ISP in Kenya means two jobs at once: keeping the network up and getting paid for it. Most days went to checking payments, logging into routers and answering calls from customers who were offline.
One system that keeps customers, plans and IPs outside your routers, collects payments by itself and reconnects customers in seconds. Your team gets its time back.
One plan, per router, never per customer.
We gathered these from Kenyan ISP owners, billing guides and customer complaints online. Here is how Purple Router solves each one.
Customers send M-Pesa screenshots and wait for someone to check them.
Payments go straight to your bank account and are confirmed instantly.
Customers pay but stay offline until staff reconnect them.
Customers are back online within seconds of paying, with no one touching the router.
Customers keep using the internet after their plan expires.
When a plan expires, the customer sees a payment page until they pay.
One account is shared by many people in a building.
Set a device limit, or lock an account to the customer's own device.
Customers get a different speed from the package they paid for.
Speeds are set once in the plan and applied to every router automatically.
Staff log into Winbox for every small change.
Customers, speeds and IPs are set up automatically. The router only checks PPPoE logins.
Changing a static IP means the customer must change their settings too.
Change the IP in your dashboard. The customer does nothing.
When a router fails, every PPPoE account on it is lost.
No accounts are stored on the router. Backups run every few hours, and a new router connects with one script.
Moving to a new billing system cuts customers off.
Customers move over with the same PPPoE login and no downtime.
Customers hear nothing during an outage.
Send an outage SMS only to the customers in the affected building or area.
Customers forget to renew until someone calls them.
Reminders, payment links and receipts go out by SMS automatically, in English or Kiswahili.
The billing system charges you for every customer, or takes a share of your income.
You pay KES 1,000 per router a month, with unlimited customers.
Kenya is live today. We are bringing Purple Router to the rest of Africa next, country by country.
All our support is by email, so every request is written down and tracked. Write to the team that fits your question.
Demos, pricing for your network, and help switching. Every new ISP gets an engineer assigned to help with setup.
Email support 24/7 for your portal, routers, payments or customers.
Ask for a new feature you want in Purple Router.
Standard (KES 1,000 per router) includes every feature that is live today, with unlimited PPPoE customers on each router. Customers pay with an M-Pesa prompt through your bank, or with M-Pesa Express and M-Pesa offline using your own Daraja keys. Router backups are kept for 30 days. Offline WhatsApp, ticketing, leads, inventory, OLT, SNMP and TR-069, WhatsApp API and Telegram API, open banking, Purple AI and the ISP app are added at no extra cost as they launch. Enterprise (custom pricing) adds your own branded customer app and self-hosting on your own servers; server costs are paid separately, based on RAM and storage.
All you need is a WireGuard connection between your router and Purple Router. Nothing else to install.
Just swap it. Patch in the new router and your customers link to it automatically and stay online, with no downtime and no data lost.
Yes. During onboarding you can lock down router management, so WinBox, API, SSH and web management are only reachable through the secure Purple Router tunnel, not from the public internet or your customer network.
Purple Router is built for all network equipment. MikroTik is linked today, and Ruijie, Huawei, Cisco, Nokia and Juniper are being integrated now. With roaming on, customers can connect through any of your routers.
Every plan, including Standard, gets the M-Pesa prompt through your bank. M-Pesa Express and M-Pesa offline use your own Daraja keys and are included on every plan too. All payments settle in real time, with payment links and the captive portal. Airtel Money, T-Kash and Equitel are coming soon through open banking.
Yes. Every internet service provider gets its own address, like yourisp.purplerouter.com, from day one. Every plan gets white label with your logo and colors.
Yes. As long as they are connected to your network, the SMS payment link opens even with no internet. When a connection expires, the captive portal also opens automatically so they can pay and get connected.
No. Public or private, the new IP is applied through RADIUS. They change nothing on their side.
It lands in unallocated payments, where you can assign it to the right customer or refund it. Overpayments become credit.
Yes. Use our cloud and we run it for you, or self-host it on your own servers with the same features. Self-hosting is on the Enterprise plan, with custom pricing. Contact us for a quote. You pay for your own servers separately, based on the RAM and storage you need.
Pay from KES 1,000 per router a month. Move your customers over with no downtime.
