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‹ All articles Pricing15 October 2026 · 4 min read

Per-router vs per-customer billing: what your ISP really pays

Why per-customer billing gets more expensive as your ISP grows, and how per-router pricing with unlimited customers keeps your costs flat. With worked numbers.

Billing systems usually charge in one of two ways: for every customer, or for every router. The difference looks small at the start and very large a year later.

Per-customer pricing

You pay a fee for every active customer, every month. Each home you connect raises your bill, so your costs grow exactly as fast as your business.

Per-router pricing

You pay for each router linked to the system, however many customers it serves. Purple Router Standard is KES 1,000 per router a month with unlimited PPPoE customers on every router.

Worked example

Take a per-customer price of KES 25 a month (a simple figure for illustration) and about 500 customers per router:

  • 500 customers: KES 12,500 a month per customer, against KES 1,000 per router.
  • 1,000 customers: KES 25,000 a month per customer, against KES 2,000 per router.
  • 5,000 customers: KES 125,000 a month per customer, against KES 10,000 per router.

Try your own numbers with the savings slider on the Kenya site.

What is included

A low price only helps if nothing important is missing. Purple Router Standard includes every feature that is live today, on every router, and new features are added at no extra cost as they launch.

Want to see a billing system built for Kenyan ISPs? See how Purple Router works.

Run your ISP on Purple Router.KES 1,000 per router a month, unlimited customers. Get started
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