A reminder sent at the right time, in the language a customer reads best, is one of the cheapest ways to keep customers paying on time.
Messages that send themselves
- Renewal reminders before a plan expires.
- Payment links when a plan expires, which open even with no data on your network.
- Receipts the moment a payment is received.
In each customer’s own language
Customise every message per customer, in English, Kiswahili or any other language.
Choose how you send
- Purple Router SMS: no sender ID yet? Top up credit and start sending instantly.
- Purple SMS: send with your own sender ID.
- Africa’s Talking, or any SMS provider over an HTTPS API: add the endpoint and parameters yourself and send a test message.
Outage messages that target the right people
If a fibre cut affects one building, text that building only. Customers who are affected know what is happening, and everyone else is not worried for nothing.